Maintenance & support

We look after
the technology.

Keep your AI system useful with an agreed plan for updates, backups and support.

Ongoing care

Help after the installation.

01

Keep it up to date

We plan software updates and check that the system still works as expected.

02

Back up your work

We agree what gets backed up and how to restore it if something goes wrong.

03

Get support

You know who to contact, when support is available and what your plan includes.

Practical details

Support that fits your setup.

Can you help remotely?

Yes, when you approve a suitable connection. If your system must stay offline, we agree local or on-site maintenance instead.

What if the computer breaks?

It may need repair or replacement. We agree the backup and recovery plan, and who handles the equipment, before you start.

Is maintenance included in installation?

It is a separate, optional plan. We agree the support hours, included work and price. New features or bigger document projects are quoted separately.

Let’s make AI useful
for your team.

Tell us what takes up your time. We’ll help you find a sensible starting point.

Or send us an email